Gente Bella Salon Spa 387 Grand Avenue • Oakland • 510.444.1524
 
   
   
     
 

FlowersFAQs

Appointments, Forms, and General Considerations

Waxing

EMS (Electromagnetic Stimulation)

Appointments, Forms, and General Considerations

What time should I arrive for a spa appointment?
For your comfort, we request that you arrive at least 20 minutes prior to your treatment time in order to register and change. We advise showering before all body treatments.

If this is your first visit with us, you will be asked to record your details on your personal profile. Your stylist/therapist will complete the consultation process and will ensure that your treatments are custom tailored to your needs.

Arriving late will reduce the time available for your treatment, diminishing its effectiveness and your pleasure. We kindly ask if you could please arrive promptly for registration as it may not be possible to accommodate latecomers.

What is your cancellation policy?
Credit card details are required at the time of booking to guarantee your appointment. As a courtesy to our therapists and other clients, please give a minimum of 24 hours’ notice to cancel or change a session, or you will be charged for the time reserved.

What will happen when I arrive at the spa?
Upon arrival at the Spa, you will be greeted by our Spa receptionist, who will explain the day’s schedule to you as well as the facilities that you can enjoy during your visit.

If this is your first visit with us, you will be asked to record your details on your personal profile. Your stylist/therapist will complete the consultation process and will ensure that your treatments are custom tailored to your needs.

For your comfort, we request that you arrive at least 20 minutes prior to your treatment time in order to register and change. We advise showering before all body treatments.

What if I am pregnant or have medical issues?
Please notify our staff if you are pregnant or have any special medical considerations, so that appropriate treatments can be recommended.

What should I drink before and after my spa visit?
We recommend that no alcohol be consumed immediately prior to your Spa experience and that you consume plenty of water following any treatments. Water is provided in the relaxation area.

What are your age requirements?
Salon and Spa guests must be at least 12 years old. Only the guests that are receiving treatment or services are allowed in the Salon Spa area.

What is your cell phone policy?
To maintain a peaceful environment for our guests, please keep your phones on silent at Gente Bella Salon Spa. If you need to make or receive a call, please step outside. This will ensure tranquility, and allow you and others to relax at our Spa.

What are your other service policies?
We reserve the right to refuse service to anyone.

We regret that we cannot be responsible for any loss or damage to personal articles and valuables during your visit to Gente Bella Salon Spa.

What about gratuities?
Our best reward is your personal recommendation. Gratuities are left to your discretion.

Waxing

How often should I wax?
New growth begins in about two weeks after waxing. Hair growth should be one-half or one-third of its full volume before you wax again. Occasionally this occurs after the third week, but we typically recommend you wax at about the fourth week. The benefit of regular waxing is that the follicle will eventually give up growing a replacement hair. Some people who have waxed for years experience only 20% of their former hair growth.

What should I know about face waxing?
Face waxing is particularly vulnerable to skin peeling. A rash may develop and may last up to a week. We highly recommend keeping the area moist with an antibiotic ointment for at least three days after waxing. We do not recommend waxing for those who use Retin-A, Accutane, and/or high concentrations of glycolic acid or similar products. These products make the skin very thin and sensitive. It is essential to inform your service provider if you are using any acne or exfoliation preparation on your face. While we use the safest and latest techniques, Gente Bella Salon Spa is not responsible for any skin that may come off during waxing.

What about tanning and waxing?
Since the waxing process is a very effective skin exfoliant, it is likely your tan will lighten in the waxed area as the result of the waxing process. It is not advisable to wax right before or just after going to the beach or the pool, or using a tanning bed or spray tanning service. The sun can discolor the waxed skin of those who take hormone supplements. If you suntan and/or take birth control pills, your skin may peel from waxing. The exposed skin will take some time to heal.

Does every hair come out? What about hair breakage?
Not every hair comes out by the root when waxing. Most people experience hair breakage after waxing. A variety of factors cause hair breakage. These may include having thick or coarse hair or tight follicles, which are more resistant to coming out of the root, causing more breakage. As waxing is continued on a consistent basis, the follicles usually begin to loosen and less hair will break. It only takes one waxing for hair to grow thinner, especially longer hair grown at least 3 weeks since the last shaving or waxing.

What if my skin is very moist when waxing occurs?
If skin is overly moist due to a recent shower or perspiration, it is more likely that the top layer may peel.

EMS (Electromagnetic Stimulation)

Are the facial treatments comfortable?
The EMS unit’s signal is known for its comfort. The facial muscles only need a gentle tightening and lifting movement to tone the muscles. Keeping the stimulation gentle like this, you will actually enjoy a comfortable, pleasant, and rejuvenating sensation.

Will I still get results if I already have deep lines and saggy areas on my face?
You’ll be surprised how quickly and effectively the facial program works, even if the muscles are saggy and the face is lined. Perseverance with the EMS facial treatment will further improve the results.

Does it really work?
The inventors pioneered the EMS technique over 25 years ago. Since then, more than 8 million users all over the world have confirmed its body shaping effects.

What does it feel like?
People find the soothing, massage-like sensation to be completely agreeable. Initially, they may find it difficult to believe that something so pleasant can be so effective.

How often do I have to use it?
Short daily sessions are recommended until maximum improvement is gained, then once or twice a week should keep your new figure in shape.

How long do the effects last?
Just as with shape and fitness gained through normal exercise, regular workouts must be maintained to prevent loss of muscle tone.

Is it safe?
The EMS technique has been tried and tested and found to be a safe and healthy way to exercise muscles. Of course, just as in normal exercise, there are cases when EMS is not recommended. Please consult with your therapist and your medical practitioner.

I’ve just had a baby. Can EMS get my stomach back into shape?
There is no faster or easier method of correcting the stretched tummy muscles after childbirth.

Will it make me lose weight?
The best way to lose weight is to combine EMS exercise with a good diet plan, thus avoiding the sagging and flabbiness that result from dieting alone.

Can EMS help men improve their physique?
The EMS technique can be used by men to pull in their stomachs and dramatically improve their physique. EMS exercise sessions are an excellent injury-free alternative and supplement to traditional exercise and sport.


 

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